While the rate of consumers reviewing the social media accounts of the restaurants they will go to is remarkable, one in three people checked the social media account of the business they will visit. This rate, which was 26 percent in July, rose to 33 percent in August. The rate of viewing websites has likewise increased from 24 percent to 29 percent. This once again revealed that businesses should be a part of digitalization by creating their own web pages.
The most important measures for hotels in August 2020 were: Cleanliness (69%), measures taken in hotel rooms (53%), and importance taken in hotel restaurants (47%). Other measures that consumers pay attention to are as follows: staff (46%), beach (45%), entrance (44%), poolside (41%), reception (37%), lobby (37%), elevators (29%). ), transportation to the hotel / parking lot (28%), room service (26%), common areas (26%), public toilets (24%), corridors (23%), playground (20%).
In the period of August 2020, there was an increase in restaurant visits after the Kovid-19 outbreak. In Kovid-19, the rate of those who visited a restaurant in July was 63%, while this rate increased to 78% in August.
“We continue to work on product development based on these results.”

Spatial products and solutions for the winter season took their places on the shelves.
In these days when preparing for the winter season, the solutions that restaurants will offer to their guests inside and outside of the space will also gain importance. Always during the winter, as the sector needs is quality and professional solutions with customers located next to the Metro Turkey, businesses as well as spatial strategies and proposals safety and hygiene equipments, table equipment, heating solutions, more than fifty including air cleaning solutions and disinfecting equipment offers a variety of products.

Heating solutions are offered to customers as well as many table equipment such as Table Visor (199.90 TL) and Separator Panel (499.90 TL). Among these solutions, in addition to the Hot Air Fan (349.90 TL) product, there are also Heating Bistro Tables (starting from 1.690 TL) that make it possible to host guests standing or sitting. Many other heating products such as Ceramic Radiant Heaters (starting from 3,990 TL), Wall Mounted Heater (149.90 TL) are offered to customers on the shelves.

Metro in a statement on the work carried out in order to support the sector CEO of Turkey Sinem Türüng “Metro as Turkey, since the early days of the pandemic businesses and continuing our support to the sector in mind the requirements of the latest developments and winter we take action. In the research we had previously made to Nielsen to understand the demands of consumers who go to hotels and restaurants, we found that especially hygiene and social distance applications are the most demanded and popular applications in businesses. Thanks to the products and services we have prepared by taking all these expectations and conditions into consideration, we aim for businesses to offer high quality package and take-away services to their customers, and to take measures with different solutions inside and outside their premises during the winter season. We have prepared a guide in which we explain how restaurants can obtain the Safe Tourism Certificate prepared under the leadership of the Ministry of Tourism, the conditions and the important points. In addition to these, we share the results of the research we have done with Nielsen with our customers and support them in understanding their customers’ expectations correctly and taking necessary actions. To adapt quickly to the changes to be experienced by following the agenda; we will continue to stand by businesses in the sector with our solutions and products. ” said.